Alert Management PTA

To set new alerts for events, go to Manage» Events.

To adjust the settings of Alerts, click on the “Settings” button at the upper right corner.

You will be redirected to the “Fleet Event Settings” where you can enable/disable preset alerts, and select the notification channel to receive the alert at.

• Toggle the button: next to each event to enable/disable notification.
• Select the notification channels: you want to receive the alert at (SMS, Email, Mobile, Portal). You can select any number of channels by clicking on the check box next to it.
• Define the criticality level: for the event, (Minor, major, or critical) this will help in filtering and reporting. Select the criticality level from the drop-down menu on the right-hand side.

Then click save.

Fleet Events

From the “Fleet Event Management” page, you can view the events history by clicking on the “Fleet Events” tab. Then filter the events using:

• Criticality level: Filter fleet events by their type (Critical, Major, or Minor). Or view them all.
• Filters: use the following filters to see the fleet events:
  • Message
  • Driver
  • Asset

Portal Events

From the “Portal Event Management” page, you can view the events history by clicking on the “portal Events” tab. Then filter the events using these filters:

• Message
• User
• Driver
• Asset

New Alert profile:

To create new alert, go to Manage» Events. Then click on the “Profile Alert” tab, then click on the “New Alert Profile” button at the upper right corner.

You will be redirected to a new page, where you will be asked to fill the following information to create a new alert.

Add Event Profile

Event Profile Name (required): create a name for the event you want to be alerted about.

Event Type (Required): From the drop-down menu select the type of the event. The event type will open two more columns where you will be asked to enter the specifications of the event.

Region (required): select the region where the event should take place.

Then click on save.

PTA & SFDA Alerts.

To create alerts for PTA / SFDA events, go to Manage» Events. Then click on the “Profile Alert” tab, then click on the “New Alert Profile” button at the upper right corner.

Enter “Event profile name”, then from the Event type menu, select any of the following types:

Weight limit

Create event to get alerted when any of your assets have any issue regarding Weight limit.

• Select Weight limit from the event type menu

• Three more fields will appear

    • Max Weight: enter the higher limit of accepted Weight 
    • Max Weight: enter the higher limit of accepted Weight 
    • Notification period: enter maximum time to consider crossing any of the limits neglectable. (in minutes) 
  

From the column on the right, select the level you want to add this alert to.

• Level: assets to belong chosen level. Select:

    • Region
    • City
    • District
  

The Assets will appear on the next column, drag and drop them to the last column to assign the alert on them.